It’s an all too common experience — that new refrigerator, computer or blender stops working and no amount of troubleshooting can fix it. Maybe you spend some time on the phone with an IT specialist ...

Whether you have an old phone languishing in a desk drawer or a broken laptop gathering dust in the back of a closet, there will never be a better time to dispose of it. There’s a good chance your ...

Update: New York Gov. Kathy Hochul signed the Digital Fair Repair Act into law on Dec. 29, 2022. Chuck Bell, advocacy program director for Consumer Reports, says, “New York is leading the way on the ...

The information technology asset disposition (ITAD) industry is growing, just like the e-scrap it seeks to refurbish or recycle. More than 53.6 million tons of e-scrap were generated internationally ...

Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. She holds degrees in law and communications, and currently writes news, analysis and features for CNET across ...

As the owner of a phone and laptop repair shop in San Diego, Tony Heupel says he often faces roadblocks. Products seem intentionally designed to be difficult to fix, he says, and it’s not always easy ...

If you’re considering purchasing a new gadget — whether that’s a laptop, a video game console, or a digital camera — you might expect to have access to whatever repair manuals or spare parts the ...

You’ve heard about the right to repair, but did you know that also includes your electronics? There’s been a growing push for companies to make it easier to repair these products. “People are clearly ...

Albany lawmakers have approved first-in-the-nation legislation that aims to make it much easier and cheaper to repair consumer electronics like smartphones without paying top dollar at a ...