Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Elyse Betters Picaro is the former Editor-in-Chief of Pocket-lint and the former Operations Manager for Valnet's Consumer Tech brands, including Pocket-lint, Android Police, and XDA. She is based in ...

Facebook has updated Messenger with more business chat features. The social networking giant said Messenger 2.3 will bring deeper engagement between businesses and customers via improved customization ...

Becoming friends with someone on Facebook Messenger just became a lot easier. In a new update that started to roll out Thursday, Facebook's chat app now has Messenger Codes -- circular patterns around ...

Facebook’s invasion of Instagram is nearing completion. Messenger chats are now available in the Instagram app — and vice versa — according to a joint update posted by Adam Mosseri, the head of ...

In an effort to drive users to its standalone messaging application, the social network will turn off the Facebook chat feature in its main mobile app and prompt users to download Messenger to talk ...

M won’t be the only artificial intelligence on Facebook Messenger. Facebook has given some developers access to an unannounced Chat SDK that allows them to build interactive experiences and “bots” in ...

Instagram is the latest of Facebook’s services to gain support for its new group video chat feature, Messenger Rooms. Follow along for a look at how it works… Facebook announced and rolled out ...

Posts from this topic will be added to your daily email digest and your homepage feed. is a Senior Producer on Decoder. Previously, he reported on the technology and gaming industries for more than a ...

is a Senior Producer on Decoder. Previously, he reported on the technology and gaming industries for more than a decade. Facebook announced a wider availability of its new Customer Chat service today, ...

Chat bots were central to Facebook Messenger’s strategy three years ago. Now they’re being hidden from view in the app along with games and businesses. Facebook Messenger is now removing the Discover ...